FAQ

How are shipping costs calculated?

Shipping costs are calculated based on the weight and size of your order. If you have any questions or need a shipping estimate before placing an order, feel free to contact us at hello@morrisdistribution.co.uk—we're happy to help!

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Is there a minimum order amount?

Yes, we require a minimum order of £250 for all UK-based orders and £500 for international orders.

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Do you provide free shipping?

Yes! Orders over £500 within the UK qualify for free shipping.

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How can I place an order?

You can place an order directly through our website. Simply browse our catalog, add items to your cart, and proceed to checkout. If you need assistance, our team is always available to help.

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Do you offer bulk discounts?

Yes! We offer competitive pricing and bulk discounts for larger orders. Contact us for a customized quote tailored to your needs.

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What payment methods do you accept?

We accept major payment methods, including credit/debit cards, bank transfers, and PayPal. If you have specific payment requests, reach out to us.

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What is your return policy?

We stand by the quality of our products. If you receive damaged or incorrect items, please contact us within 7 days of delivery for assistance.

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How long does delivery take?

Delivery times vary depending on your location and order size:

• UK Orders: Typically 2-5 business days

• International Orders: Varies by region (please contact us for estimates)

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How can I contact customer support?

You can reach us at info@mioimports.co.uk or through our website’s contact form. Our team is ready to assist with any inquiries!